Find answers to frequently asked questions
or contact us for more information.
Yes, we offer the exact tank container type that you see shown on our website. The picture displayed on the website are taken after the tank containers have been completed following repairs.
Yes, all our tank containers are 100% clean and delivered with an EFTCO Cleaning Certificate.
If needed, we can clean tank containers again after use and deliver them with a new EFTCO Cleaning Certificate,including a vacuum check and documentation if desired.
Yes, lease tank containers should be returned to us with a new EFTCO Cleaning Certificate, no older than one week. Our depot, where you will return the tank container, also offers EFTCO Cleaning facilities, so you can have your tank cleaned upon drop-off, as well.
Before trucking the tank, please send us an e-mail with a return request at [email protected]. We will send you an off-hire reference that includes detailed information about the return location , including address, opening hours,etc.
The documents you need will be sent to you the same day you contact us,and we’re always available via e-mail. Soon, a customer portal will be added to our website as well, where all documents will be made available to you, along with your order history.
When scheduling a tank container return, we'll provide information about the return location.In most cases, this will be the same as the pick-up location, or in the same region.
When our tank container is damaged, we would appreciate being informed. In the event the damages are minor,they can be repaired at any tank container repair depot as long as the repairs meet the ITCO standards without our approval. In the event of larger repairs, especially tank shell repairs,please notify Tankcon,We would like to be involved so we can discuss both the repair location and the repair method.
Please don’t hesitate to contact us. We’ll direct you to the right depot or, if preferred, perform the necessary repairs and inspections ourselves.